User’s GuideSprint Mobile Broadband Cardby Sierra Wireless (AirCard®595)Important Note!As part of Sprint’s Trial Program, you have received an early b
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Section 4B: Regulatory Information 93Section 4BRegulatory InformationIn This Section⽧ Regulatory Notices⽧ Patents⽧ Trademarks⽧ Copyright⽧ Limitat
94 Section 4B: Regulatory InformationRegulatory NoticesThe design of the AirCard 595 complies with U.S. Federal Communications Commission (FCC) and In
Section 4B: Regulatory Information 95interference to radio communication. However, there is no guarantee that interference will not occur in a pa
96 Section 4B: Regulatory InformationIf you have purchased this product under a United States Government contract, it shall be subject to restrictions
Section 4B: Regulatory Information 97PatentsPortions of this product are covered by some or all of the following US patents:5,515,013 5,629,960 5
98 Section 4B: Regulatory InformationTrademarksSprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel. AirCard® and “H
Section 4B: Regulatory Information 99Limitation of LiabilityThe information in this manual is subject to change without notice and does not repre
Safety Information and Terms & ConditionsSection 5
Section 1A: Introducing the Sprint Mobile Broadband Card 3Section 1AIntroducing the Sprint Mobile Broadband CardIn This Section⽧ Your Sprint Mobi
Section 5A: Safety and Notices 103Section 5ASafety and NoticesIn This Section⽧ Important Notice⽧ Safety and Hazards⽧ Care and MaintenanceThis sec
104 Section 5A: Safety and NoticesImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be gu
Section 5B: Terms and Conditions 105Section 5BTerms and ConditionsIn This Section⽧ Terms and Conditions of ServicesThis section contains the term
106 Section 5B: Terms and ConditionsTerms and Conditions of ServicesEffective September 1, 2005 Thanks for choosing Sprint. These terms and conditions
Section 5B: Terms and Conditions 107receive Services. We may charge a nonrefundable activation fee, deposit, prepayment or other fee to establish
108 Section 5B: Terms and ConditionsWireless Devices, Numbers & Email Addresses. We did not manufacture your wireless device and we are not respon
Section 5B: Terms and Conditions 109Charges. Carefully review the terms of your Services. You will be assessed charges based on the terms of your
110 Section 5B: Terms and Conditionswe collect and keep to pay for the costs of complying with government programs such as number pooling and portabil
Section 5B: Terms and Conditions 111interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If your acco
4 Section 1A: Introducing the Sprint Mobile Broadband CardYour Sprint Mobile Broadband CardThe Sierra Wireless AirCard® 595 PC Card is a dual-band wir
112 Section 5B: Terms and ConditionsMessaging. You may incur charges in accessing, sending or receiving messages on your device. We may impose limits
Section 5B: Terms and Conditions 113that any such damages will not exceed the pro-rated monthly recurring charge for your Services during the aff
114 Section 5B: Terms and Conditionsrules will apply. We agree to pay our respective arbitration costs, except as otherwise required by rules of JAMS
Glossary and IndexSection 6
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Glossary 117Glossary1XOne Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Also known as Sprint PCS Vision
118 GlossarydormantThe network switches the data connection into dormant mode if there is no traffic on the connection for some time. When you resume
Glossary 119MHzmegahertz—One million cycles per secondPC CardAdd-in memory and communications cards for portable computers. PC Card is a trademar
120you can use to monitor the connection state (page 39). If you right-click the icon, a shortcut menu is displayed (page 56):TIATelecommunications In
Index 121IndexNumerics1-888-211-4PCS 281X Only (Network Mode) 621X, 1xEV-DOdescription 5amount of data transferred 46application to automatic
Section 1A: Introducing the Sprint Mobile Broadband Card 5CDMA technology provides a variety of connectivity features, depending on your Sprint a
122 Indexconnecting icon 39connection1X or 1xEV-DO (Network Mode) 62alert log 69Always-on 5amount of data transferred 46application to automatica
Index 123GO button 43GO button is unavailable 81Hhard drive space required 9hazards 104headset jack 91Helpoverview 28alert log 69contact n
124 Indexall options 53About Sprint PCS Connection Manager 73Alert Log 69Connection History 68Device Info & Diagnostics 70Exit 46Links 50Me
Index 125products, Sprint PCS 50profile - data 26properties of connection, change 61Protocol Compression 65provisioning 24, 26QquestionsSee
126 Indexapplication to automatically launch upon network connection 45automatically connect when ready 62cannot connect 82close 42configure 58ex
Index 127indicator 34technical specifications 87technical support 28telephone number of card 47temperatureoperating 91storage 91Terms and C
6 Section 1A: Introducing the Sprint Mobile Broadband CardPackage ContentsYour Sprint Mobile Broadband Card package contains the following components:
Section 1B: Getting Started With Your Sprint Mobile Broadband Card 7Section 1BGetting Started With Your Sprint Mobile Broadband CardIn This Sect
8 Section 1B: Getting Started With Your Sprint Mobile Broadband CardGetting StartedBefore you begin using your AirCard 595 Sprint Mobile Broadband Car
Section 1B: Getting Started With Your Sprint Mobile Broadband Card 9To install and run the Sprint Mobile Broadband Card and accompanying Sprint P
10 Section 1B: Getting Started With Your Sprint Mobile Broadband CardIf you are running Windows 2000 with Netscape CommunicatorEnsure your version of
Section 1B: Getting Started With Your Sprint Mobile Broadband Card 11Care and MaintenanceAs with any electronic device, the Sprint Mobile Broadba
Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Installing the Sprint Mobile Broadband CardSection 2
Section 2A: Installing the Software 15Section 2AInstalling the SoftwareIn This Section⽧ Getting StartedThis section explains how to install your
16 Section 2A: Installing the SoftwareGetting StartedBefore you can use your Sprint Mobile Broadband Card, you must first install the card’s software
Section 2A: Installing the Software 172. Use the Next and Back buttons to navigate through the wizard, noting the following:䡲 You must select I a
Section 2B: Inserting and Removing the Sprint Mobile Broadband Card 19Section 2BInserting and Removing the Sprint Mobile Broadband CardIn This Se
20 Section 2B: Inserting and Removing the Sprint Mobile Broadband CardInserting the Sprint Mobile Broadband CardTo insert the Sprint Mobile Broadband
Section 2B: Inserting and Removing the Sprint Mobile Broadband Card 21Removing the Sprint Mobile Broadband CardTo remove the Sprint Mobile Broadb
Section 3: Using the Sprint Mobile Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .293A. Your Sprint Mobile Broadband Card: Th
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Section 2C: Setting Up Service 23Section 2CSetting Up ServiceIn This Section⽧ Activating and Using Sprint PCS Service⽧ Preactivated Card⽧ Non-pr
24 Section 2C: Setting Up ServiceActivating and Using Sprint PCS ServiceBefore using your Sprint Mobile Broadband Card, you must have a Sprint PCS wir
Section 2C: Setting Up Service 25Before you call Sprint, have these things ready:䢇 A phone䢇 Your Sprint Mobile Broadband Card䢇 Your Social Securi
26 Section 2C: Setting Up Service3. Give the account representative your ESN (Electronic Serial Number) or MEID (Mobile Equipment IDentifier) number a
Section 2D: Getting Help 27Section 2DGetting HelpIn This Section⽧ Visit Our Web Site⽧ Contact Sprint Customer Service⽧ TroubleshootingThis sectio
28 Section 2D: Getting HelpVisit Our Web SiteStop by www.sprint.com and log on to get up-to-date information on Sprint PCS Services, options, and more
Using the Sprint Mobile Broadband CardSection 3
Section 3A: Your Sprint Mobile Broadband Card: The Basics 31Section 3AYour Sprint Mobile Broadband Card: The BasicsIn This Section⽧ Sprint PCS Co
Lock Upon Startup of Sprint PCS Connection Manager . . . . . . . . . . . . . . . . . . . 49Unlock the Card . . . . . . . . . . . . . . . . . . . . . .
32 Section 3A: Your Sprint Mobile Broadband Card: The BasicsSprint PCS Connection ManagerSprint PCS Connection Manager is the application that allows
Section 3A: Your Sprint Mobile Broadband Card: The Basics 33Sprint PCS Connection Manager WindowThe text (for example, “Connected” shown in the s
34 Section 3A: Your Sprint Mobile Broadband Card: The BasicsSprint PCS Connection Manager may display, depending on the connection state, some of the
Section 3A: Your Sprint Mobile Broadband Card: The Basics 35Sprint PCS Connection Manager has the following buttons and text:䢇 Menu or the butt
36 Section 3A: Your Sprint Mobile Broadband Card: The BasicsNo deviceSprint PCS Connection Manager did not detect a Sprint Mobile Broadband Card. The
Section 3A: Your Sprint Mobile Broadband Card: The Basics 37ConnectedThe connection is established. In addition to the signal strength icon ( ) a
38 Section 3A: Your Sprint Mobile Broadband Card: The BasicsDevice powered offThe card has been powered off (through Menu > Power Off Modem). To us
Section 3A: Your Sprint Mobile Broadband Card: The Basics 39System Tray Connection StatesSprint PCS Connection Manager has an associated icon ( )
40 Section 3A: Your Sprint Mobile Broadband Card: The BasicsPowering the card off/onIf you are using your Sprint Mobile Broadband Card in an aircraft,
Section 3A: Your Sprint Mobile Broadband Card: The Basics 41Controlling the Sprint PCS Connection Manager WindowExpanding Sprint PCS Connection M
Searching for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Cannot Connect to
42 Section 3A: Your Sprint Mobile Broadband Card: The BasicsMinimizing Sprint PCS Connection ManagerTo save space on your screen for other programs, y
Section 3A: Your Sprint Mobile Broadband Card: The Basics 43Launching a Sprint Power Vision/Sprint PCS Vision ConnectionTo launch a connection:䊳
44 Section 3A: Your Sprint Mobile Broadband Card: The BasicsRoam GuardThe Roam Guard feature, when enabled, displays a warning message if you are roam
Section 3A: Your Sprint Mobile Broadband Card: The Basics 45Auto-launch upon network connectionYou can optionally specify which application to au
46 Section 3A: Your Sprint Mobile Broadband Card: The BasicsViewing the Amount of Data TransferredTo view the number of bytes sent/received during the
Section 3A: Your Sprint Mobile Broadband Card: The Basics 47If you have enabled GO automatically when ready, manually disconnecting will leave th
48Initial Lock Code The initial lock code value is determined by your service provider. For service provider configurations that do not require accoun
Section 3A: Your Sprint Mobile Broadband Card: The Basics 493. Click the icon.4. In the Enter User Lock Code window, enter the lock code, and c
50 Section 3A: Your Sprint Mobile Broadband Card: The BasicsChange the Lock CodeTo change the lock code:1. In the Sprint PCS Vision settings window, c
Section 3A: Your Sprint Mobile Broadband Card: The Basics 51Uninstalling the Sprint PCS Connection Manager SoftwareTo remove the Sprint PCS Conne
Section 3B: Menu Options 53Section 3BMenu OptionsIn This Section⽧ Sprint PCS Connection Manager Menu⽧ System Tray MenuThis chapter describes each
54 Section 3B: Menu OptionsSprint PCS Connection Manager MenuClicking Menu or the button, located in the upper left corner of Sprint PCS Connection
Section 3B: Menu Options 55Device Info & DiagnosticsView information about your Sprint Mobile Broadband Card, and run diagnostic tests. See “
56 Section 3B: Menu OptionsSystem Tray MenuWhen you right-click the system tray icon ( ), a shortcut menu is displayed:The following table describes t
Section 3C: Changing the Settings of Sprint PCS Connection Manager 57Section 3CChanging the Settings of Sprint PCS Connection ManagerIn This Sect
58 Section 3C: Changing the Settings of Sprint PCS Connection ManagerSettings WindowFrom the Settings window, you can specify the settings for Sprint
Section 3C: Changing the Settings of Sprint PCS Connection Manager 59General SettingsFrom the General option of the Settings window, you can spec
60 Section 3C: Changing the Settings of Sprint PCS Connection ManagerThe following table describes the options:Menu Item DescriptionPlay sound effects
Section 3C: Changing the Settings of Sprint PCS Connection Manager 61Sprint PCS Vision SettingsFrom the Sprint PCS Vision option of the Settings
iWelcome to SprintWe are committed to bringing you the best wireless technology available, and we built our network right from the start, so no m
62 Section 3C: Changing the Settings of Sprint PCS Connection ManagerThe following table describes the options:Menu Item DescriptionAlways show Welcom
Section 3C: Changing the Settings of Sprint PCS Connection Manager 63Roam Guard Display a warning message when you are about to establish a data
64 Section 3C: Changing the Settings of Sprint PCS Connection ManagerOptimization SettingsThe Sprint Mobile Broadband Card supports bandwidth optimiza
Section 3C: Changing the Settings of Sprint PCS Connection Manager 65To adjust the level of optimization:䊳 Use the slider (under Image Compressio
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Section 3D: Tools 67Section 3DTo olsIn This Section⽧ Viewing the Connection History⽧ Viewing Alerts⽧ Running Diagnostics⽧ Updating the Software⽧
68 Section 3D: ToolsViewing the Connection HistoryConnection History displays a record of connections established using your Sprint Mobile Broadband C
Section 3D: Tools 69To delete all entries:䊳 Click the Clear button.To delete one or more entry:1. Select the entries. (Click a single entry, or u
70 Section 3D: ToolsTo copy one or more entry:1. Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select multiple entrie
Section 3D: Tools 71The tests automatically start when the window opens.From the Device Info & Diagnostics window, you can view system inform
iiIntroduction to This User’s GuideThis User’s Guide introduces you to Sprint PCS Service and all the features of your new wireless Sprint Mobile Broa
72 Section 3D: ToolsDisplaying System InformationThe System Information window displays:䢇 System Parameters: Information about your computer hardware
Section 3D: Tools 73About Sprint PCS Connection ManagerThe About Sprint PCS Connection Manager window displays information about the Sprint PCS C
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Section 3E: Frequently Asked Questions 75Section 3EFrequently Asked QuestionsIn This Section⽧ What is Sprint PCS Connection Manager?⽧ If the conn
76 Section 3E: Frequently Asked QuestionsWhat is Sprint PCS Connection Manager?Sprint PCS Connection Manager is software that lets you connect to the
Section 3E: Frequently Asked Questions 77Once I connect to the Nationwide Sprint PCS Network, how do I access my corporate network through a VPN?
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Section 3F: Troubleshooting Tips 79Section 3FTroubleshooting TipsIn This Section⽧ Problems, Causes, and Solutions⽧ GO Button Is Unavailable⽧ Sear
80 Section 3F: Troubleshooting TipsProblems, Causes, and SolutionsWhen properly installed, the Sprint Mobile Broadband Card is a highly reliable produ
Section 3F: Troubleshooting Tips 81GO Button Is UnavailableEnsure the Sprint Mobile Broadband Card is properly inserted, not locked (page 48), an
Section 1Basics of Your Sprint Mobile Broadband Card
82 Section 3F: Troubleshooting TipsCannot Connect to the Sprint Power Vision/Sprint PCS Vision NetworkIf you're having problems connecting, or th
Section 3F: Troubleshooting Tips 83activation of data services until you upgrade your system’s security. (See “High Encryption Requirements” on p
Technical Specifications and Regulatory InformationSection 4
Section 4A: Technical Specifications 87Section 4ATechnical SpecificationsIn This Section⽧ LED Operation⽧ Radio Frequency and Electrical Specifica
88 Section 4A: Technical SpecificationsLED OperationThe AirCard® 595 PC Card has two LED light bars near the antenna end of the card. Both LED light b
Section 4A: Technical Specifications 89Radio Frequency and Electrical SpecificationsApprovals Compliant with:IS-2000 Release 1.0 (CDMA (1X), IS-7
90 Section 4A: Technical SpecificationsSoftware SpecificationsCDMA specificationIS - 2000 Release 0Data service IS - 707ASMS (IS-637) Not supportedFAX
Section 4A: Technical Specifications 91Environmental SpecificationsMechanical SpecificationsOperating temperature-30 to +60°C (ambient, outside P
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